Column: July 31, 2019

Speeding on our roads

My office receives frequent calls from residents regarding speeding on our roads. Residents need to contact the police directly at 613-236-1222 ext.7300. All complaints received by the police are entered into their system and tracked, allowing them to monitor and identify problem areas, so that enforcement may be assessed. If speeding is a concern in your community, you may want to consider installing a “Slow Down for Us” sign on your lawn to warn passing motorists to follow the speed limits and watch out for children. If you would like one for your lawn, please stop by my ward office – we have a supply on hand.

Calls for service

I am frequently ‘tagged’ in Facebook posts on my personal Facebook page, from residents who are posting various concerns relating city services (road maintenance, potholes, by-law, garbage collection, etc.). I need to reiterate that just because a resident has tagged me in their post, does not mean it will be seen right away or actioned. My Facebook account is personal account. It is not monitored 24-7 and my staff do not access this account, so any city related concerns posted may not be addressed in a timely manner. Instead resident should do one of the following: - Call 3-1-1 (you will receive a service request number that can be use for further follow up and tracking of your request)- Complete an online service request via ServiceOttawa on (you will receive a service request number)- Contact me directly at's certainly fine for residents to go onto Facebook to discuss their concerns together, but please remember some of the city-related issues being discussed won't actually get addressed unless and until the City is notified.

Schedule changes for Colonel By Day

I would like to remind residents there will be schedule changes to City services on Monday, August 5 (which is a statutory holiday). Of note, there will be no curbside green bin, recycling or garbage collection on Monday, August 5. Pick up will be delayed a day and collection will be delayed by one day for the remainder of the week. Visit for a complete list of all changes to services.

Engage Ottawa

Giving feedback on City projects has never been easier. The City of Ottawa has launched an online engagement tool called Engage Ottawa. The City wants to make it easy for as many people as possible to engage with the City, and to participate in and learn about ongoing projects. This online space gives residents the opportunity to get informed and give the City feedback in a way that’s accessible, portable and convenient for you. Residents can create a profile to gain access to online public engagement opportunities. Registered users can tailor their preferences to receive notifications about topics that mean the most to them. Check out the new site ( to see how it works and register yourself with to stay informed about current and future topics of interest. Some of the current projects include:

- Rural Economic Development Plan

- Recreation facility strategic plan

- Ottawa Central Library/Library and Archives Canada joint facility project

- Elgin Street renewal

- Open Data

- Peer to Peer Parent Program