Column: May 8, 2019

Ward 5 Information Sessions for flood-affected residents

The City of Ottawa is hosting information sessions for West Carleton-March residents affected by spring flooding. These sessions will provide information to help affected residents recover from the flood, including how to safely return home, remove waste and debris, and apply for financial assistance.

Representatives from the City of Ottawa, Insurance Bureau of Canada, Canadian Red Cross, Ottawa Public Health, Ontario Ministry of Municipal Affairs, which is responsible for the Disaster Recovery Assistance for Ontarians Program, and other organizations will be available to provide information to residents. The information sessions are taking place on Monday, May 13 as follows:

  • 2 to 4pm, Fitzroy Harbour Community Centre, 100 Clifford Campbell Street

  • 6:30 to 8:30pm, Constance and Buckham's Bay Community Centre, 262 Len Purcell Drive

Council Helps residents in flooded areas with tax bills & plans to rebuild

At the City Council meeting on May 8, Council approved giving more time to property owners affected by the current flooding to pay their 2019 property taxes. The final payment for property taxes this year is due on Thursday, June 20. Council is extending that due date to Thursday, December 5 for owners whose dwellings were flooded. Go to for more information on tax deferral. Council also approved a motion to help residents in the flooded areas rebuild without needing to pay building fees or obtaining minor variances. A report detailing these changes will be prepared this summer for Council’s consideration.

Disaster Recovery Assistance for Ontarians

The Ministry of Municipal Affairs has initiated the Disaster Recovery Assistance for Ontarians Program for the City of Ottawa, ‎which may provide financial assistance to residents affected by the flooding. Information about the program is available at to help individuals, small owner-operated businesses, farms and not-for-profit organizations cover emergency expenses and repair or replace essential property following a natural disaster.

Fees waived by the Electrical Safety Authority

The ESA is waiving reconnection fees effective immediately in regard to the restoration of electrical services in flood damaged areas in the province. For any residents who have already paid this fee, a full refund will be provided through ESA’s customer service centre at 1-877-372-7233.

Canadian Red Cross

Homeowners that have been directly impacted by spring flooding may receive financial aid from the Red Cross to help meet their immediate needs. Affected residents, where this is their primary residence, may receive up to $600 to help meet their immediate needs. To receive this assistance, impacted households need to be registered with the Red Cross. To register:

  • Call: 1-800-863-6582

  • Online at

  • In-person at designated community centres (Red Cross Services)

Full details of assistance available can be found at Only one registration per household. Funds will be provided through e-transfer or a prepaid cash card.